The Patient Process

The Patient Process

Our comprehensive process ensures personalized care through each step, from your initial consultation to tailored health plans and ongoing support.
2011-jan-15
Step One

Please fill out the Contact Us Form and submit a request for an appointment. Once we receive that, a member of our staff will reach out within 2 business days with our pricing information and a link to create a patient portal account. Once you receive the link, enter a payment method (HSA, credit card, debit card) via our secure patient portal to access your provider’s schedule. Choose a “NEW PATIENT CONSULT” with your desired provider.

2011-jan-15
Step Two

During your new patient consultation, the provider will do a comprehensive assessment of your health history and goals to formulate a plan moving forward (to include diet and lifestyle modifications, nutritional supplements, and lab recommendations). We will help you choose a package that best supports your needs and communication preferences.

2011-jan-15
Step Three

After your New Patient Consultation with a provider, you will have a scheduled call with a Patient Navigator to confirm your package option, schedule your follow up appointment, and clarify any questions you have moving forward. Upon payment of your chosen package, you will receive access to your lab order and additional savings on your Fullscript supplements (depending upon which package is selected).

2011-jan-15
Step Four

Meet with your provider to review test results and specific steps moving forward. Timing and follow up schedule will be discussed during each provider visit.

Why Choose Us

Illuminate Functional Medicine.

Personalized Care

No one size fits all solutions. We tailor treatments to your unique health needs.

Comprehensive Support

From hormonal balance to immune health, our treatments are designed to optimize your overall wellbeing.

Root Cause Approach

We focus on addressing the underlying causes of illness, not just symptoms.

Experienced Team

Led by board-certified experts in functional and lifestyle medicine, our team is dedicated to helping you feel your best.

B.K. Patient

Dr. Franklin’s unique approach to medicine has given me a partner in my health journey. She has listened, educated, treated, challenged and encouraged me to be in the best health of my life at a time when many of my peers are experiencing a decline. She is one of my and my whole family’s most trusted resources

J.N. Patient

Few people in my life have encouraged me as much as Lindsey. Not only did she provide great counsel about healthy eating and exercise, she encouraged me to begin using my gifts again which had become stalled. Never did I feel judged or discouraged by her feedback. Instead, she gave me countless helpless suggestions on how to move forward.

K.J. Patient

I came to Illuminate in a crippling health state, desperate to have my life back. Melissa took the time to really listen and was extremely detail-oriented. Thanks to her guidance, I feel myself again. I would recommend this practice to anyone seeking help with complex, often overlooked medical needs. I would not be back to my healthy self without them.

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